Customer Account Manager
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| Job Type | Permanent Full Time |
| Area | Newport, Wales |
| Sector | Sales and Customer Services |
| Salary | £30k to £50k depending on experience |
| Start Date | |
| Job Ref | PR5153 |
| Job Views | 519 |
- Description
- Contract Type:Permanent
Salary / Benefits
£30k to £50k depending on experience
Job Elements
Ensure customer deliverables are provided on-schedule and with appropriate accuracy and completeness.
Contribute to the growth and financial success through capture of new opportunities and expansion of existing programs.
Identify areas of potential growth in existing programs, and work through clients to seek additional business.
Regularly interact with outside customers, functional peer groups and senior management, conducting presentations of technical information concerning specific projects/schedules etc., to gain cooperation of others.
Prepare written and verbal reports to management regarding project status, cost and schedule variances.
Produce and action the Account Plan for allocated customers
Identifying strategies & targets for growth
Understand the past, present and future needs
Developing contact map & relationships
Identifying and neutralising all competitive threats
Monitor and communicate Customer Satisfaction levels
Develop & finalise long term supply agreement with customer and communicate key terms internally
Project manage allocated RFQ’s (requests for quotes)
Maintain a regular interface with customer – developing & nurturing a long-term relationship
The ideal candidate will have:
Be able to demonstrate experience in a customer facing, account/program management role within a manufacturing environment.
Project Management skills.
Ability to delivering projects and programmes to time, cost and quality.
Ability to maximising customer potential to support greater throughput of revenue.
Be highly computer literate with an excellent working knowledge of all Microsoft Office Suites
Be confident with excellent interpersonal/presentation skills and have the ability to communicate at all levels within an organisation
Have a flexible approach and be able to work to a high level of accuracy with the ability to meet deadlines
Petrie Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
