IT Senior Support Analyst (12-month fixed term)
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| Job Type | Contract |
| Area | Caerphilly, Wales |
| Sector | IT |
| Salary | circa £37.5k |
| Start Date | |
| Job Ref | PR5180 |
| Job Views | 129 |
- Description
- Salary / Benefits: - circa £37.5k
Job Elements: -
Provide a 1st to 3rd line support on all aspects of the IT infrastructure to ensure a maximum availability in a 24/5 manufacturing environment.
Contribute to and follow all IT processes as required by IT Management.
Actively participate in local / global projects as required by IT Management
Actively participate in process improvements activities either locally or globally as required by IT Management
Actively participate or initiate best practice activities with IT colleagues from other teams as required by IT Management
Build effective relationships with colleagues and the business to ensure effective IT service delivery.
Responsible for completing daily, weekly and monthly admin task
Responsible for back up process on site.
LAN / WAN support.
Licences management
Management of infrastructure maintenance contracts
Management of third-party companies.
The ideal candidate will have:
Good verbal, written and documentation skills
Excellent organizational skills and prioritization of activities.
Hands on experience of multi-site/server environment (25+)
Microsoft Certified MCSA/MCSE / VMware Qualification
Supporting and maintaining a virtual environment (VmWare and Hyper-V)
Hands-on experience of Server 2012 or more
Experience of SharePoint 2013 or more
Experience of Microsoft Skype for Business
Experience of Microsoft Teams
Experience of Office 2013 or more
Experience of Office 365
Educated to degree level or equivalent
Strong level of hardware/software troubleshooting ability
Knowledge of Applications environment
Petrie Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
