Customer Service Advisor (Temp)


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2020-11-11 11:10:521970-01-01Petrie Recruitment
Job TypeTemp Full Time
AreaBridgend, WalesBridgendWales
SectorSales and Customer Services
SalarySalary is £19,000 pa, £9.75/hr
Start Date
Advertiserremoteapi
Job RefPR5042
Job Views64
Description
Job Title of Vacancy:
Customer Service Advisor (Temp) - It is anticipated that this will be a 4 month contract
Contract Type:4 months Agency Temp
Salary:Salary is £19,000, £9.75/hr 
Job Elements:
  • To support customers and other key stakeholders across the UK and ROI in the segments of Distribution, Merchant and general sales, ensuring that orders are fulfilled in the correct quantities and at the right time.
  • To deliver a level of customer satisfaction (including complaint resolution) which ensures that the company is the ‘go to’ supplier, by establishing and maintaining professional relationships with internal and external customers, delivering commercial excellence, understanding our market and protecting the customer experience through alignment with company values and behaviours.
  • Responsible for ensuring that orders are processed accurately (including pricing amendments) and that customers are supported through the order placement and fulfilment process.
  • Liaise with Distribution and Merchant sales team colleagues to ensure that customers receive a seamless and consistently high level of service.
  • Develop professional relationships with customers, promoting a positive personal and company image which will promote long-term value-adding partnerships.
  • Managing administrative tasks of email inboxes and EDI orders
 
The Ideal Candidate will:
  • Experience within a similar role, ideally in a manufacturing environment
  • Accurate data entry skills
  • Written and spoken English Language
  • Numerate
  • SAP or similar MRP platforms experience
 
Petrie Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
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Address

Oddfellows House
19 Newport Road
Cardiff
CF24 0AA

Contact details

02920 440 990

enquiries@petrie.co.uk

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