IT Senior Support Analyst (12-month fixed term)
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| Job Type | Contract |
| Area | Caerphilly, Wales |
| Sector | IT |
| Salary | circa £37.5k |
| Start Date | |
| Job Ref | PR5180 |
| Job Views | 129 |
- Description
- Salary / Benefits: - circa £37.5k
Job Elements: -- Provide a 1st to 3rd line support on all aspects of the IT infrastructure to ensure a maximum availability in a 24/5 manufacturing environment.
- Contribute to and follow all IT processes as required by IT Management.
- Actively participate in local / global projects as required by IT Management
- Actively participate in process improvements activities either locally or globally as required by IT Management
- Actively participate or initiate best practice activities with IT colleagues from other teams as required by IT Management
- Build effective relationships with colleagues and the business to ensure effective IT service delivery.
- Responsible for completing daily, weekly and monthly admin task
- Responsible for back up process on site.
- LAN / WAN support.
- Licences management
- Management of infrastructure maintenance contracts
- Management of third-party companies.
The ideal candidate will have:- Good verbal, written and documentation skills
- Excellent organizational skills and prioritization of activities.
- Hands on experience of multi-site/server environment (25+)
- Microsoft Certified MCSA/MCSE / VMware Qualification
- Supporting and maintaining a virtual environment (VmWare and Hyper-V)
- Hands-on experience of Server 2012 or more
- Experience of SharePoint 2013 or more
- Experience of Microsoft Skype for Business
- Experience of Microsoft Teams
- Experience of Office 2013 or more
- Experience of Office 365
- Educated to degree level or equivalent
- Strong level of hardware/software troubleshooting ability
- Knowledge of Applications environment
Petrie Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
