Customer Services/ Logistics Representative
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Job Type | Temp Full Time |
Area | Torfaen, Wales |
Sector | Procurement and LogisticsSales and Customer Services |
Salary | £24,000 - £28,000 |
Start Date | |
Job Ref | PR5176r |
Job Views | 81 |
- Description
- Contract Type: Long term agency temp -12 months
Salary / Benefits: £24,000 - £28,000
Job Elements
The main purpose of the role is to support customer orders by planning and executing efficient and timely distribution of finished goods from the factory to the customer.
Generate all relevant export documentation for customers and legal compliance for UK, EU and ROtW
Preparation of Declaration of Origin forms and obtaining Certificates of Shipment from customers as required.
Ensure all customer schedules, sales order confirmations, lead-time requests and technical queries are uploaded and managed effectively.
Progress enquiries through the computerised system and manage enquiry database, ensuring that price files on the MRP/ERP system are current.
Liaison with Customers, Planning, Production and Logistics departments in order to co-ordinate day to day activities.
Co-ordinate all aspects of transport and shipping requirements for finished goods in line with customer requirements.
Responding to day to day customer enquiries and solving customer issues.
The ideal candidate will have:
Good standard of education required.
Up to date knowledge of export legislation, documentation, processes.
Knowledge of HMRC CHIEF/CDS System or other export portal advantageous
Qualification within distribution/logistics advantageous
Previous experience of working within the Customer Services or Shipping/Logistics co-ordination function.
Previous experience preferably within a manufacturing environment
Excellent Customer Care skills
Computer literate/ICT skills – A high level of proficiency in Microsoft Office applications (Word, Excel, Outlook and PowerPoint)
Previous experience of working within an ERP system.
Excellent Organisational and time management skills.
Excellent communication skills through all levels of the business both written and oral.
Petrie Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.