Supply-Chain Customer Account Manager
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| Job Type | Permanent Full Time |
| Area | Rhondda Cynon Taff, Wales |
| Sector | Procurement and Logistics |
| Salary | £28-£30K, depending on previous experience |
| Start Date | |
| Job Ref | PR5220 |
| Job Views | 201 |
- Description
- Salary / Benefits
£28-£30K, depending on previous experience
Contract Type: Permanent
Job Elements- The Supply-Chain Customer Account Manager will act as the liaison between the customer and the Factory, understanding and converting customer demand into an order plan matching available capacity thereby ensuring On Time in Full delivery.
- Main point of contact for all supply related queries from external customers;
- Receipt, processing and analysis of customer orders and forecasts for existing products and launch products;
- Ownership of customer order books and all related communication;
- Communication of obsolete input materials, finished goods stock and production information to customers;
- Communication of customer demand and information to the rest of the internal organisation;
- Extensive liaison with internal departments and external parties ensuring clear communication and effective execution of the role;
- Monitoring, measurement and challenging of On Time In Full results to ensure agreed objectives are met;
- Maintaining integrity of ERP system through regular cleansing of sales and works orders;
What the company is looking for in the successful candidate:- Good standard of general education (including AS level Mathematics and English (or equivalent));
- Intermediate Excel, Outlook and ERP software skills;
- Understanding or experience of working in a FMCG environment;
- Experience working directly with external customers;
- Understanding of supply chain and associated lead times;
- Ability to communicate effectively with external and internal stakeholders via all means;
- Highly organised with an ability to work under pressure to achieve tight deadlines in a fast-paced environment;
- Fluency in English.
Petrie Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
